VERIFIED SOLUTION i

Confirm: Features imported via file to Confirm not showing up in Confirm but is visible in database


 

Issue

Customer Import Features into Confirm, the import does not report any errors and you see the Features in the database, but you cannot see the new Features in the Confirm client.

Cause

Problem causing this behavior is likely due to the Contract Area that is associated with the Imported Features is not included in a Work Group that the user looking for the Features is associated to.

Resolution

UPDATED: September 18, 2017
Make sure that the Features are included in a Contract Area that is included in a Work Group and that relevant users are associated with this Work Group.