VERIFIED SOLUTION i
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Resolve issue where User in specific Work Group cannot access a specific Street Works notice in Confirm

Issue

Users from a specific work group cannot access certain street works notices.

Cause

The street works notice in question is assigned to a specific street.

The street has a specific Contract Area assigned to it.

This Contract Area is not available to the Work Group that the user belongs to.

Resolution

UPDATED: July 3, 2017


Add the required Contract area to the Work Group that the user belongs to.

This can be done via the System Administration > Security > Work Groups option from the Confirm Explorer.

Environment Details


 

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