VERIFIED SOLUTION i
Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™
The scale is reporting an inconsistent or unstable weight. The reported weight fluctuates even though the item on the scale is not being moved.
The scale may not be level or balanced.
ResolutionUPDATED: May 21, 2018
To resolve this issue, make sure that the scale is level and balanced:
- Remove the top cover.
- Locate the glass level.
- Adjust the meter's feet by rotating them until the bubble in the level is fully inside of the black circle.