VERIFIED SOLUTION i

Resolve error 0418420033 on the Connect+ series and SendPro P series

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

Issue

The Connect+® / SendPro™ P Series displays error code 0418-42-0033 and will not print.

Cause

The Connect+ / SendPro P Series is out of postal red ink.

Resolution

UPDATED: September 20, 2017
Replace the postal red ink cartridge.