VERIFIED SOLUTION i

Resolve Error 1956 on the DM500, DM800, DM900, DM1000 and more

Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™

Issue

The meter displays error code 1956.

Cause

There is a malfunction in the internal printer.

Resolution

UPDATED: September 1, 2017
You may be able to clear the error by restarting the meter. Follow these steps to restart safely:
  1. Turn the power off with the power switch.
  2. Wait for the display to turn off.
  3. Wait one to three minutes.
  4. Turn the power switch back on.
If the issue is not resolved, contact client support. Please have your model number ready.