VERIFIED SOLUTION i

Resolve Confirm - 'Error: GnuTLS error -110: The TLS connection was non-properly terminated.' error using the Confirm OnDemand ftp site.

Issue

Client experiences the following error when attempting to access the Confirm OnDemand FTP (not FTPS) site:

Status: Initializing TLS... 
Error: GnuTLS error -110: The TLS connection was non-properly terminated. 
Status: Server did not properly shut down TLS connection 
Error: Could not connect to server 
 

Cause

The encryption setting on the ftp site in Filezilla is NOT set to 'only plain FTP'

Resolution

UPDATED: January 24, 2019
Change the Filezilla encryption setting to 'only plain FTP' as follows:

Within Filezilla go to the Site Manager, select the site and the set the encryption field to "Use only plain FTP".