VERIFIED SOLUTION i

OfficeMail OFMA Inaccessible Web Site

Issue

User not able to access Admin Web Site (AWS) and User Web Site (UWS), where Internet Explorer display error of "cannot display the web page"

Cause

This could be due to:
- OFMA servers down or lost internet connection
- IIS on Web Server stopped
- HTTPS certificate has expired

Resolution

UPDATED: March 24, 2017
Please check following:
- OFMA server have access to internet
- IIS for both AWS and UWS are up and running
- HTTPS certificate is valid

When HTTPS certificate has expired, 
the Windows Event Viewer's Application section will show some warning messages toward "CertificateServicesClient-AutoEnrollment", which stating the OFMA's websites IIS certificate is about to expire or already expired.
Environment Details