VERIFIED SOLUTION i

Resolve error 0311A100A6 "Feeder cover open" on the Connect+ Series and SendPro P series

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

Issue

The Connect+® / SendPro™ P Series displays error code 0311-A1-00A6 "Feeder cover open" and will not run.

Cause

The feeder cover is open.

Resolution

UPDATED: September 20, 2017
Ensure that all blue handles are locked in their down positions, and all covers are securely closed.

If the issue is not resolved, contact client support. Please have your model number ready.