VERIFIED SOLUTION i

Resolve "Ink Tank Fault" on the DM300C, DM400C and more

Products affected: DM300C™, DM400C™, DM450C™, DM475™

Issue

The meter displays the message "Ink Tank Fault" and will not print.

Cause

The wrong ink cartridge is installed.

Resolution

UPDATED: May 26, 2017
Check that a compatible ink cartridge is installed.

Note: A DM100®i ink cartridge will fit into this meter, but it will not work.

If you need ink, order a genuine Pitney Bowes replacement ink cartridge:

Order Ink