VERIFIED SOLUTION i
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
The Connect+® / SendPro™ P Series displays error code 0217-41-0003 and will not print.
The internal meter software has encountered an error due to a corrupt job .
ResolutionUPDATED: September 18, 2017
Reboot the system. Here are the steps to follow for a safe restart:
- Select the Gear from the lower right corner of the home screen.
- Select Shut Down from the menu.
- Select Shut Down on the pop up.
- Wait for the screen to go black and for the blue light on the front to go out. This may take several minutes.
- Wait 10 more seconds, press the Power button to power back up.
- Run a different job.