VERIFIED SOLUTION i

Resolve Error 0202-42-000E "Job manager cannot update job setting" on the Connect+ Series and SendPro P Series

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

Issue

The Connect+® / SendPro® P Series displays error 0202-42-000E "Job manager cannot update job setting".

Cause

The internal software has encountered an error.

Resolution

UPDATED: September 26, 2017
Rebooting the machine may resolve the issue. Follow these steps to restart safely:
  1. Select the gear from the lower right corner of the home screen.
  2. Select Shut Down from the menu.
  3. Select Shut Down on the pop-up.
  4. Wait for the screen to turn off and the blue light on the front to turn off. This may take several minutes.
  5. After everything has been off for 10 seconds, press the power button to turn the machine back on.
If the error code returns, contact technical support. Please have your model number and serial number ready.