VERIFIED SOLUTION i
Spectrum 10 upgrade failed with fatal error
During the Spectrum 10 upgrade, installer halted with the following error:
"Fatal Error: GetProdInfo: Problem reading installation meta data (g1metadata.xml). Installer cannot continue".
Setup zip file containing the installer did not extract completely/correctly. " g1metadata.xml" file did not extract so installer could not locate it to continue with the upgrade.
UPDATED: April 20, 2017
For an upgrade follow below steps
- Delete server directory
- Restore the backup
- Unzip the installer
- Ensure "g1metadata.xml" file extracts
- Run installer
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