VERIFIED SOLUTION i
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Resolve error "Unable to copy data file" error when copying a focus in Spectrum Miner, formerly Portrait Miner

Issue

When copying a focus from one folder to another work folder in the Portrait Miner explorer (using Ctrl-C and Ctrl-V), the following error message appears:

Unable to copy data file
D:/Miner/DataMart/WeeklyBuild01.rdx/
q5948-4c518341-1.qz - Operation cancelled.

Cause

One possible cause is that the file system has filled up, and there is no free disk space remaining to write the new focus files.

Note that this message could appear because of other problems as well.  

Resolution

UPDATED: November 20, 2017


In the case of a filled file space, the solution is to delete unnecessary things, like logs, extra copies of files, etc.

If this does not resolve your issues then please contact Technical Support.

Environment Details


 

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