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Resolve "out of space" error during installation of Spectrum Technology Platform

Issue

When upgrading Pitney Bowes Spectrum Technology Platform 8 SP3 to Spectrum 9 SP3, encountered an out of space error during installation.  The Spectrum 8 SP3 installation was 43 GB in size.  The environment where the upgrade was  occurring had 50 GB of free space.

Cause

Documented in the Spectrum Installation Instructions for UNIX/Linux is the requirement that the installation requires 3 times the amount of free disk space of the existing install:

Disk Space

Spectrum™ Technology Platform has the following disk space requirements.

New InstallationUpgrade
  • 3 GB to install all modules, less if installing fewer modules.
  • 2 GB to 3 GB of temp space for the installation to extract the files it needs, but you may need more depending on the options you are installing. If necessary, modify your TEMP environment variable (Windows) or IATEMPDIR environment variable (Unix and Linux) to point to a location with enough space.
  • Free disk space equal to three times the size of your current installation. To determine the size of your current installation, look at the size of the folder where you installed Spectrum™ Technology Platform.
  • If you are adding modules as part of your upgrade, you will need 3 GB to install all modules, less if installing fewer modules.
  • 2 GB to 3 GB of temp space for the installation to extract the files it needs, but you may need more depending on the options you are installing. If necessary, modify your TEMP environment variable (Windows) or IATEMPDIR environment variable (Unix and Linux) to point to a location with enough space.
Note: If you are installing a module that uses a reference database, such as a postal database, geocoding database, or data normalization tables, you will need space for this data. The total disk space varies, depending on what modules(s) and what database(s) you are installing.
This information is documented in the System Requirements->Server Requirements section of the Installation Instructions, which can be found at:  http://support.pb.com/ekip/index?page=product_content_list&channel=REF2+ERROR_CODES+FAQS+X_SUPPORT_CENTER_LINKS+X_FREEFORM+X_HELP&cat=SC_STP_GS_TYPE_8&detail=SC_SPECTRUM_TECHNOLOGY_PLATFORM


For an existing Spectrum 8 SP3 install of 43 GB, the amount of free disk space required for an upgrade to 9 SP3 or Spectrum 10, would be 3x43 = 129 GB.
 

Resolution

UPDATED: April 21, 2017


Increase the amount of free disk space to three times the size of the current installation of Spectrum before attempting to upgrade.

Environment Details

Products affected: Spectrum Server
Operating System: Linux

 

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