VERIFIED SOLUTION i

Resolve driver issue with Mail Merge where the entire page shifts down in PI Office Mail 3.9.0.1

Issue

For the 3.9.0.29 OFMA Print Driver (from the 3.9.0.1 release), when Mail Merged documents are submitted, the entire page shifts down or is scaled differently.

Customer has tested the various templates using the 3.8.2 driver and the problem does not happen. But all templates when using the 3.9.0.29 driver are consistently incorrect. 

OFMA 3.8.2 preview:
User-added image

OFMA 3.9.0.1 preview:
User-added image

Cause

This is a Printer Driver issue.

Resolution

UPDATED: November 20, 2017
Issue is fixed in 3.9.0.2 version.
Environment Details
Product Feature: General