VERIFIED SOLUTION i

Resolve OfficeMail OFMA AWS not updated and not generating BSV

Issue

OFMA operates abnormally with following symptoms:
- submitted doc not appearing at AWS
- no BSV generated after released bundle at AWS 

Cause

OFMA's Admin Service hasn't started

Resolution

UPDATED: April 19, 2017

Please start the Admin Service at MS's service window.

In certain environment, the Admin Service failed to start on startup.
Changing the Admin Service to “Automatic (Delayed Start)” will always allowed the service to auto start successfully.
 

Environment Details