VERIFIED SOLUTION i

Enabling inbuilt purge process slows down the processing in EngageOne Deliver

Issue

On enabling inbuilt purge process, slows down the outbound process in EngageOne Deliver (formerly e-Messsaging). Purge is enabled by setting
'purgeEnabled=true' in 'PurgingSetup.properties' existing inside '<install_path>/core.war/WEB-INF/classes'.

Cause

This is a known behavior in EngageOne Deliver. For smooth processing, It is suggested to keep the purgeEnabled property to false. 

Resolution

UPDATED: October 26, 2018
For purging old data, purge scripts can be provided which can run on EngageOne Deliver Database and purge data based on date filter. To get the script for the corresponding version of EngageOne Deliver being used, contact Software Support.