VERIFIED SOLUTION i

Resolve issue where User is receiving duplicate street works permits for streets with 2 interests from Utilities in Confirm

Product Feature: Street Works

 

Issue

Highway authority organisation receiving duplicate copies of permits for streets with 2 interests from authorities. 

Cause

The cause of the Duplicate permits for streets is both the Interest Authority Organisations have the same Web Service URL (if they are the same organisation group).

When Utility sends the notice it will send it to all the Organisation added in the Interest of the Street. As both the Organisation has a same Web Service URL the same request is received multiple times.
 

Resolution

UPDATED: October 10, 2017
The way to resolve this would be to either change the URL of the Web service on one of the interested organisations or remove one Authority from Interest of the street.