VERIFIED SOLUTION i

Resolve a Merge Failure Resulting in Unmapped Features in Confirm

Product Feature: Asset Register

 

Issue

When Merging features from the Map or the Feature screen it results in the new feature being unmapped. For example a user merges linear items, say from the feature form, and the database (record) merge works ok but the spatial information is not merged.

In the same scenario for Confirm Database Map layers the feature is not mapped at all, whereas if using an External map layer the digitisation is created but the Central Asset ID is not set on the new map feature and so the Confirm Feature is effectively not mapped.

Cause

This is a known issue which may be experienced prior to version 15.1.

Resolution

UPDATED: October 6, 2017
This issue is fixed in version 15.10.

Here is a workaround but please be aware that this will only resolve the issue for assets with unique IDs :

- Go to Feature Lookups / Feature System Settings screen
- Tick the second setting 'Unique Feature Ids'
- Close Confirm
- Log back in and try merge again

Please see the attached screenshot.

Customers are likely to have other types of assets which don't have unique IDs, so the above procedure will not cure the problem across the board.