VERIFIED SOLUTION i

Resolve issue where users have to double tap on Android devices in ConfirmConnect

Product Feature: ConfirmConnect - Installation/Upgrade
 

Issue

Using an Android device when users tap on the main map, pan the map and pinch zoom a few times, if they tap the Tasks or Transfers tab the tab is highlighted but the app does not move to it.

Cause

This is a bug that has been fixed in ConfirmConnect v3.04.1.2.

Resolution

UPDATED: October 6, 2017
Upgrade the ConfirmConnect Web Service and the app on the device to version v3.04.1.2 or later.