VERIFIED SOLUTION i

Resolve errors exporting OD Batch via XML in Confirm

Issue

User encounters the following errors when trying to export the OD batch file via XML.

Directory must be supplied

Owner Address is not valid: At least 2 Address lines must be supplied.

Notice Fax must be supplied.

Either TCPIP or Domain must be supplied.

Web Service must be supplied.

FPN Delivery Address is not valid: At least 2 Address lines must be supplied.

 

Cause

The error is with the Organisation listed on the error report. The fields mentioned in the errors need to be populated for this Organisation in the Organisation lookup.

Resolution

UPDATED: October 6, 2017
Check the Organisation and complete the required fields, then try the export again.