VERIFIED SOLUTION i

Resolve compatibility problem between ConfirmConnect and Chrome version 43

Product Feature: ConfirmConnect - Installation/Upgrade

Issue

Compatibility issue between ConfirmConnect and Chrome version 43.  An example is:
1. Upgrade Google Chrome to Version 43
2. Run ConfirmConnect
3. Create an Adhoc Defect
4. Locate and tap OK
5. The Map is closed, immediately reopened and ConfirmConnect no longer responds.

Cause

There is a compatibility problem between ConfirmConnect and Chrome version 43.

Resolution

UPDATED: October 6, 2017
Upgrade to ConfirmConnect web service version 3.10.0.1

Customers are reminded that the browser version of ConfirmConnect should only be used for test / training purposes and never in a live scenario. 

To work around the problem please use the Windows version of ConfirmConnect for testing / training until the fix is available.