VERIFIED SOLUTION i

Resolve issue where all tabs on the street works notice are blank in Confirm®

Product Feature: Street Works

 

Issue

When opening a street works notice in V15.10, all the tabs on the notice are blank. This is not happening to all users.

Cause

This is caused by the users in question not having the security setting 'Embedded Mapping (Security)' available in their Maps security settings.

This has been identified as a software defect and will be fixed in a forthcoming release.

Resolution

UPDATED: November 23, 2017
The workaround is to grant the users access to the 'Embedded Mapping (Security)' available in their Maps security settings.