VERIFIED SOLUTION i
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"A fixed Penalty Notice cannot be created because the Issue Stylesheet does not exist for Offence type" message in Confirm

Issue

When trying to raise a Fixed Penalty Notice (FPN) in Confirm® an error message appears stating that

"A Fixed Penalty Notice cannot be created because the Issue Stylesheet does not exist for Offence type (xxx)"

where xxx is the Offence Type.

Cause

Either the stylesheet does not exist or the location is not accessible to the Task Processor for the Offence Type specified in the error message.

Resolution

UPDATED: October 11, 2018


Check the location of the stylesheet as defined in the Offence Type screen (Main > Street Works > Fixed Penalty Notices > Fixed Penalty Notice Lookups > Offence Types) where you will need to look up the Offence Type specified in the error message. 

Ensure the stylesheet exists and that the file location is accessible to the user account that runs the Task Processor Windows service .

In the Confirm OnDemand Production system, for example, the default location is set to P:\Transfer\Agents\Eton\XSL.

Environment Details

Products Affected: Confirm®, Confirm® OnDemand
Product Feature: Street Works

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