VERIFIED SOLUTION i
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Resolve issue where a feature not displaying on a feature list when creating new Defect or Enquiry in ConfirmConnect

Issue

Feature not displaying on the feature list when creating defect or a enquiry in ConfirmConnect.

Cause

User-added image
In the example above I have marked the begining and the end of the Woolley Road (those coordinates are stored in the Confirm DB). As you can see it doesn't reflect the actual shape of the road and it will cause troubles if you try to create a defect or the enquiry near Sencare Shopping Centre for example, because it won't be considered a part of the Woolley Road and the feature list will be empty.

Resolution

UPDATED: August 22, 2017


The easiest way to fix this is to use What's Going On feature. Locate the feature on the map and use the Line relocate tool to draw the actual road shape.

Environment Details

Product Feature: Mapping

 

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