VERIFIED SOLUTION i

Resolving OfficeMail OFMA generated BSV failed with formatting issue or flattening error at MGR stage

Issue

OFMA3.7 generated BSV failed with:
1. Formatting issue; missing colour logo and tick box become solid black box
2. Flattening error - W029270   VIPEXEC Abort message: "PDF-IN - PDFFLATTEN Error: Unknown Error: Processing Range 1: Sides <info>" for job

Cause

OFMA3.7 failed to handle PDF with transparent object correctly

Resolution

UPDATED: April 18, 2017
This is fixed with OFMA3.9.0.4 (or higher)
Environment Details