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How to resolve issue with PostScript file error "EPS file not found" in P/I Output Manager.

Issue

P/I Output Manager (PIOM) issue with PostScript File.  Error message PS-IN EPS file not found.

Cause

The postscript file is making calls to .EPS files that do not exist in the resource directory.  If you open the PS data file in a Text Editor (UltraEdit) you can see where it calls for those files in the \prod\njcomp\ directoy.  We will need those EPS files in order to run this job. 

 

Resolution

UPDATED: November 1, 2016


Have customer provide missing resources and add them to your local resources either in the resource path in the postscript file or add a command in the Profile with path of where the resources reside.

PSIN_EPS_P=X:\Resources\

If the issue is unresolved after following these steps, contact customer support for further assistance.
 

Environment Details

Product Feature: General

Operating System: Windows OS

Database: N/A

Configuration: Standard
 

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