VERIFIED SOLUTION i
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MapInfo Pro 15.0 throws error at launch: "The default template was not defined in the Customization INI file. Unable to continue"

Issue

MapInfo Pro 15.0 throws error at launch: "The default template was not defined in the Customization INI file. Unable to continue"

Cause

The User's MapInfo Professional Profile was corrupt:

Profiles found at:

C:\Users\login name\AppData\Local\MapInfo\MapInfo\
and
C:\Users\login name\AppData\Roaming\MapInfo\MapInfo\

 

Resolution

UPDATED: March 27, 2017


Uninstall MapInfo Pro and delete the install folder.
(C:\Program Files (x86)\MapInfo\Professional)

Delete all Pro 15.0 registry keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MapInfo\MapInfo\Professional\1500
HKEY_CURRENT_USER\Software\MapInfo\MapInfo\Professional\1500

Delete the MapInfo Profiles found at:
C:\Users\user login\AppData\Local\MapInfo\MapInfo\Professional\1500
and
C:\Users\user login\AppData\Roaming\MapInfo\MapInfo\Professional\1500

Then re-install MapInfo Pro 15.0 , using Admin rights


 

Environment Details


 

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