VERIFIED SOLUTION i

Resolve Columnar data not appearing correctly in EngageOne


 

Issue

Designer provides the ability to import external documents. The data in the document was spread evenly across columns as shown below :

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However when this template was imported into Designer and output was produced using non-accumulated batch, columnar data became uneven.
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Cause

This has been confirmed as a defect.

Resolution

UPDATED: April 20, 2017

Replace Doc1gen (after taking a backup of the existing file) in the EngageOne Install Folder. Doc1Gen version should be 6.1.1475 or higher. 
Points :

  • If Designer is using Windows7, then only the above needs to be done.

  • If Windows 8 is being used as the client, then there will be additional steps required in Designer. The attached document contains details of these extra steps.