VERIFIED SOLUTION i
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'Bad ELF interpreter: No such file or directory' on Non-Windows Platform while starting Services in EngageOne Vault

Issue

While attempting to start, Vault services fails. Error message encountered:

vault: /psg/kvis4292/PBBI/Vault/server/indexerd: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory
vault: /psg/kvis4292/PBBI/Vault/server/e2serverd: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory
vault: /psg/kvis4292/PBBI/Vault/server/e2loaderd: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory
vault: /psg/kvis4292/PBBI/Vault/render/e2renderd: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory

Cause

One of the possible reasons could be absence of 32 bit libraries (glibc.i686) on the machine. This is a prerequisite mentioned under section "Unix Installation" in Vault installation guide. Along with this there is also a prerequisite of having libstdc++.so.6 installed as well.

Resolution

UPDATED: May 30, 2017


Install 32 bit libraries (glibc.i686) on the machine and other prerequisite mentioned in Vault installation guide under section 'UNIX Installation'
 

Environment Details


 

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