VERIFIED SOLUTION i

Portrait Dialogue - HF3 - system data refreshes updates output channel settings that should not be changed

Issue

When running the RefreshSystemData tool during upgrades, the output channel settings for "Number of messages to send per transaction", "Always use outbox for this channel" and "Use outbox for this channel by default" are overwritten. They should not be changed in case the customer has modified them.

Cause

Caused by the HF3 installation
1. Change the output change settings "Number of messages to send per transaction", "Always use outbox for this channel" and "Use outbox for this channel by default" for a standard output channel (for instance "Email") in Dialogue Admin.
2. Run the RefreshSystemData tool as described in the server upgrade guide. Remember to shut down the Dialog Server COM+ application after the program has finished executing.
 
Steps to reproduce:
1. Change the output change settings "Number of messages to send per transaction", "Always use outbox for this channel" and "Use outbox for this channel by default" for a standard output channel (for instance "Email") in Dialogue Admin.
2. Run the RefreshSystemData tool as described in the server upgrade guide. Remember to shut down the Dialog Server COM+ application after the program has finished executing.
Inspect the settings in Dialogue Admin and note they have been returned to the default settings.

Resolution

UPDATED: April 3, 2017

Update to PD 6.1.0.349 HF3 (Refreshed). This patch is dated 23rd Nov 2015, 11:09 AM. It can be found on the Pitney Bowes (Portrait) FTP site. If you do not have the correct credentials to access this site, then please contact Pitney Bowes Support using the usual email address.