VERIFIED SOLUTION i

Portrait Dialogue: Import of Microsoft Distributed Transaction Coordinator (MS DTC) transaction failed: 0x8004d00e(XACT_E_NOTRANSACTION)

Product Feature: Login issues

 

Issue

While trying to login to Visual Dialogue, exception "Import of Microsoft Distributed Transaction Coordinator (MS DTC) transaction failed: 0x8004d00e(XACT_E_NOTRANSACTION)" occurs. Refer following screenshot:
 
MS_DTC_Error

Cause

This could be caused due to 'Transaction Timeout' in Component Services is not set to '0'.

Resolution

UPDATED: March 29, 2017
Follow these steps:
  •     Open Component Services Window and Expand 'Component Services'
  •     Expand 'Computers'
  •     Right click 'My Computer', select 'Properties'->'Options'
  •     Enter '0' in the 'Transaction timeout (seconds)', click Apply then OK. Refer following screenshot:
User-added image

Note:  To get more information, refer 'Portrait Dialogue MTS DCOM setup guide' shipped with Portrait Installer package.