VERIFIED SOLUTION i
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Errors viewing HTML in Vault Serviceweb2

Issue

class.g1.e2.vault.ServerErrorException in Serviceweb2

Files can be searched and found in the list of results.

 

Upon clicking on a result, the following error message shows up in the Serviceweb2:

 

Error Message: javax.servlet.ServletException: Caught ServerErrorException

RequestURI /ServiceWeb2/Render.do

Exception: javax.servlet.ServletException Caught ServerErrorException

ExceptionType class.g1.e2.vault.ServerErrorException

Cause

File ingests/reinstates successfully:

 

14:32:00 started

14:32:00 0.0.0.0:6002 begin listen

14:32:10 start reinstating [2016021031000-dms-21]

14:32:10 finished reinstating [2016021031000-dms-21]

14:32:10 start indexing document file [docdata\2016021031000-dms-21.drd]

0 10 20 30 40 50 60 70 80 90 100

| | | | | | | | | | |

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

14:32:10 flushing index cache

14:32:10 index\all\account.dri

14:32:10 file size [8192]

14:32:10 disk read [1]

14:32:10 disk write [3]

14:32:10 stack depth [1]

 

render log has following error:

 

14:33:10 <server1> [1] listening, [0] open, [0] stopping, [0] stopped, resetlevel [0]

14:33:11 127.0.0.1:4079 <server1> open connection

14:33:11 127.0.0.1:4079 <render1> render.transform request, database [all], output [0], file [2016021031000-dms-4], page [1], account [QL_4900002], background [1], resolution [640], date [2016021022017], offset [000000500000138C]

14:33:11 127.0.0.1:4079 <connection1> database.resolve request, database [all], output [0], file [2016021031000-dms-4], offset [000000500000138C], account [QL_4900002], date [2016021022017]

14:33:11 127.0.0.1:4079 <connection1> <database1> ERROR 70509: no records match the selection criteria

14:33:11 127.0.0.1:4079 <connection1> database.resolve failed, status [70509]

14:33:11 127.0.0.1:4079 <render1> render.transform failed, status [70509]

14:33:11 127.0.0.1:4079 <server1> remote host closing connection

14:33:11 127.0.0.1:4079 <server1> close connection, requests [1], read [330], written [465], duration [21] ms

14:33:11 <server1> [1] listening, [0] open, [0] stopping, [0] stopped, resetlevel [0]

14:33:22 127.0.0.1:4080 <server1> open connection

14:33:22 127.0.0.1:4080 <render1> render.transform request, database [all], output [0], file [2016021031000-dms-4], page [1], account [QL_4900002], background [1], resolution [640], date [2016021022017], offset [000000500000138C]

14:33:22 127.0.0.1:4080 <render1> render.transform failed, status [70509]

14:33:22 127.0.0.1:4080 <server1> remote host closing connection

14:33:22 127.0.0.1:4080 <server1> close connection, requests [1], read [330], written [488], duration [1] ms

14:33:22 <server1> [1] listening, [0] open, [0] stopping, [0] stopped, resetlevel [0]

 

server log error:

 

14:33:10 127.0.0.1:4070 <storage1> storage.profiledata request, profile [EmailHtml]

14:33:10 127.0.0.1:4070 <storage1> storage.profiledata returned record, [11] rows, [2] columns, elapsed [2]

14:33:10 127.0.0.1:4070 <storage1> storage.docdata returned record, [26] rows, [4] columns, elapsed [3]

14:33:11 127.0.0.1:4070 <database1> database.resolve request, database [all], output [0], file [2016021031000-dms-4], offset [000000500000138C], account [QL_4900002], date [2016021022017]

14:33:11 127.0.0.1:4070 <storage1> storage.filedata request, file [2016021031000-dms-4]

14:33:11 127.0.0.1:4070 <storage1> storage.filedata returned, profile [EmailHtml], resource [default], pagedatafile [pagedata\2016021031000-dms-4.drp], elapsed [0]

14:33:11 127.0.0.1:4070 <storage1> storage.profiledata request, profile [EmailHtml]

14:33:11 127.0.0.1:4070 <storage1> storage.profiledata returned record, [11] rows, [2] columns, cached [1], elapsed [0]

14:33:11 127.0.0.1:4070 <database1> ERROR 70509: no records match the selection criteria

14:33:11 127.0.0.1:4070 <database1> database.resolve failed, status [70509]

Resolution

UPDATED: September 7, 2017


This error happened because the client was trying to render HTML, which was not supported in the version of Serviceweb2 that was being used.

To display HTML in Serviceweb2 in Vault 7.0, you need to be using Serviceweb2 version 7.0M2p0058 or higher.

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