VERIFIED SOLUTION i

Resolve performance issue for Portrait Explorer and Portrait Interaction Optimizer (TFS-34861) on Portrait HQ

Product Feature: Portrait HQ, Portrait Explorer, Portrait Interaction Optimizer

Issue

Certain processes in Portrait Explorer and Portrait Interaction Optimizer, such as loading the dataset in Portrait Explorer and saving selections, had very poor performance.

Cause

This poor performance was caused by the Portrait Shared Services (PSS) making a large number of calls to the Portrait Shared Repository (PSR) database.

Resolution

UPDATED: April 21, 2017
A new hotfix, TFS-34861, is now available which partially resolves this issue and applies to Portrait HQ 2.1.

Please contact Software Support to request hotfix TFS-34861.