VERIFIED SOLUTION i
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Resolve e2util execution fails on Linux with "error while loading shared libraries" in Vault

Issue

e2util can be used to decompress the drp file i.e retrieving original print format from drp file. While running on Linux, e2util fails with following library error :
./e2util: error while loading shared libraries: libicui18n.so.51: cannot open shared object file: No such file or directory
 

Cause

This could be caused due to environment variables not being set correctly.

Resolution

UPDATED: July 17, 2017


Ensure both variables ​VAULT_ROOT and LD_LIBRARY_PATH are set as required.
  • VAULT_ROOT="<Vault_Home>"
  • LD_LIBRARY_PATH=$VAULT_ROOT/lib:$LD_LIBRARY_PATH; export LD_LIBRARY_PATH
<Vault_Home> is the the root directory of Vault for ex. '/opt/PBBI CCM/Vault'.

In case issue remains unresolved, contact Client Support.

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