VERIFIED SOLUTION i

Resolve failure of NA Batch with multiple input data files in the declared directory in EngageOne V4.4

Product Feature: Batch (Non-Accumulated)

Versions affected: EngageOne V4.4.0, 4.4.1, 4.4.2
 

Issue

If a template that uses interactive data is presented to NA batch, and there is no report file needed, no sort rule applied, and no inclusion conditions, NA Batch fails with a null pointer exception.

This failure occurs with a single interactive data file in V4.4, with non-interactive data, this failure only occurs when there are more than one data files present in the input directory.

Cause

For the single interactive data file, this only works if there is a sort rule, report or inclusion condition specified. For non interactive data, if there is a single data file in the input folder, it completes without error.

Resolution

UPDATED: September 29, 2017
Patch available for all 4.4.0, 4.4.1 and 4.4.2 releases (quote CES-44896). Fix is also included in 4.4 SP3 and later builds of EngageOne