VERIFIED SOLUTION i
Products affected: DM100®i, DM125™, DM200L™, DM225™
The meter displays "Account not found" and will not print postage.
The installation process has not been completed so the meter is not yet associated with your postage account.
ResolutionUPDATED: May 7, 2018
The meter needs to be associated with your postage account. Contact client support for assistance. Please have your model number ready.