VERIFIED SOLUTION i

Visual Dialogue client getting unresponsive while closing a dialogue in Portrait Dialogue

Product Feature: Visual Dialogue
 

Issue

While closing a dialog in Visual Dialogue, it becomes unresponsive though Dialogue Admin is operational.

 

Cause

This could occur due to a Product defect.


 

Resolution

UPDATED: May 26, 2017
Upgrade to Hotfix 2 (6.1.3.709) or latest release of Portrait Dialogue. This hotfix needs to be applied over Portrait Dialogue v6.1.3. If upgrading to this hotfix or latest release of Portrait Dialogue does not help, contact client support.
Client support can also be contacted to get this hotfix or latest Portrait Dialogue release.