VERIFIED SOLUTION i

Resolve 'HTTP 500' error thrown when submitter attempts to approve own task after EngaageOne 4.4.X



 

Issue

 HTTP 500 error thrown when submitter attempts to view their own task for approval in EngageOne 4.4.x
User-added image

Cause

This could be caused due to a user reviewing work item submitted by him/her.

 

Resolution

UPDATED: June 2, 2017
For the same user, it is not possible review submitted work items submitted by him/her own. The idea of workflow is that if one user submits a work item, some other user has to review it and decide whether it can go forward as it is, or maybe some alterations are necessary.

Using a different user, should resolve the issue and work item should be reviewed successfully.