VERIFIED SOLUTION i

Resolve disappearing text in page set up in EngageOne Designer 6.2.55.0

Issue

Inserting a specific text inside a reserved area for a public document pages does not appear on every page of the document as intended.
In this specific scenario the Page Check is supposed to insert a text at the top of the 2nd, 3rd and 4th page but it is not getting inserted on the 3rd page.
This is not happening for the second publication where the desired text appears where it should.

User-added image


 

Cause

The logic of the publication where such behaviour is present must be very complex and is not properly handled in Doc1 Designer 6.2.55.0.

Resolution

UPDATED: October 31, 2017

Proper logic handling was introduced in EngageOne Designer version 6.6.1.42 and above.
We will suggest you upgrade to this build.

Please contact Technical Support by sending an email to software.support@pb.com to request a copy of this release.