VERIFIED SOLUTION i

Resolve error "Invalid Archive" after downloading and unzipping a CODE-1 Plus, Finalist, etc., database file from g1.com/support

Products Affected:  Verimove, Finalist, CODE-1 Plus


 

Issue

Downloading a database from www.g1.com/support website and attempting to uncompress/unzip the file resulst in the following error:
Invalid Archive

Cause

Using Internet Explorer was preventing the downloaded database files from being stored/saved.  Database file shows a size of "0"KB.  Check with your IT department to see if there are any issues with IE.

 

Resolution

UPDATED: October 5, 2017
Switching to the Chrome browser should allow the databases to be completely and successfully downloaded, saved and installed.