UNVERIFIED SOLUTION i

Engageone Designer has stopped working receiving CLR20r3 cockpit.exe error

Product Feature: Installation / Upgrade

Operating System: Windows Server 2012 R2


 

Issue

Unable to log into Designer. Receiving the following error:

Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: cockpit.exe
Problem Signature 02: 6.6.2.41
Problem Signature 03: 58d4a689
Problem Signature 04: Statics
Problem Signature 05: 6.6.2.41
Problem Signature 06: 58d4a66c
Problem Signature 07: 186
Problem Signature 08: 62d
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.3.9600.2.0.0.400.80
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: d1d9
Additional Information 4: d1d94a13d3609d6b740644c12508f581

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Cause

The exact cause is unknown but likely to be related to missing Windows updates.

Resolution

UPDATED: December 6, 2018
Updated Windows and was able to login to Designer.