VERIFIED SOLUTION i

Resolve EngageOne Digial Delivery web application UI responsing slow

Issue

EngageOne Digital Delivery login page taking more time than expected to load. Also, web application UI responds slow to mouse clicks.

Cause

Application tries to connect to "http://maxcdn.bootstrapcdn.com" to download few components while loading various pages but if connection to this URL is not allowed or is slow (due to security restrictions), it waits for some time before loading the new page hence causing a delay.

Resolution

UPDATED: July 21, 2017

Workaround is to comment complete line containing the URL ("http://maxcdn.bootstrapcdn.com/") from following '.jsp' files.
 

  • <..>\core.war\decorators\uploadContent.jsp
  • <..>\core.war\decorators\default.jsp
  • <..>\core.war\decorators\popupLayout.jsp
  • <..>\core.war\login.jsp.


Fix will be included in the release of EngageOne Digital Delivery 2.3.