VERIFIED SOLUTION i
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Resolving issue unable to connect to server with Spectrum Miner (Formerly Portrait Miner)

Issue

Unable to log into Spectrum Miner (Formerly Portrait Miner) and you see the pop-up error message:  
                            Portrait Miner Error
Unable to Connect to server 123.456.789.012 on port 3001
Refer to the log file for further information 
                                         OK
User-added image
 

Cause

The cause of this error is in the PC firewall or antivirus software, the network or network connection, or the IT infrastructure.
Something is causing the server or the port to be inaccessible to the PC running Miner.  

Resolution

UPDATED: August 3, 2017


Resolve the PC firewall or antivirus software, network or network connection, or  IT infrastructure issue.

Environment Details


 

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