VERIFIED SOLUTION i

Resolve 'Invalid pointer operation' in Portrait Dialogue

Product Feature: Errors

Issue

Error 'Invalid pointer operation' is observed while saving the dialogue in Portrait Dialogue.
 
Invalid_Pointer_Operation.png

Cause

The exception is observed when server tries to synchronize cache between the linked hosts. This is due to a product defect fixed in later versions.

Resolution

UPDATED: October 10, 2017
This is identified as a product defect and it has been is fixed in Portrait Dialogue v6.2.
It has also been fixed in Portrait Dialogue 6.1.4.927 (which is Hotfix 4)