VERIFIED SOLUTION i

Resolve Document Class header indicating single class and class names not shown in EngageOne Server

Product Feature: Administration
Versions affected: 3.1.2 builds earlier than 126, 4.4.3 and earlier

 

Issue

In the EngageOne Admin console, if there are multiple Document Classes defined, the header shows Document Class, and the names of the document classes are not shown (displays as metadata), so the user is unable to differentiate between the document classes:

User-added image

Cause

Gap in the product.

Resolution

UPDATED: September 28, 2017
Resolved in builds 3.1.2.30756.126 & V4.4.4 hence upgrading to these builds or later would help. As a part of fix, Header will show Document Class(es) together with the names of the classes.