VERIFIED SOLUTION i
X

Could not create SSL/TLS secure channel error in MapInfo Pro

Issue

The following error message appears whilst trying to access a Web Map Tile Service (WMTS) or a https url when using Geocode using Server in MapInfo Pro v16.0:

"An error occurred while fetching tiles from the server: The request was aborted: Could not create SSL/TLS secure channel".

Cause

MapInfo Pro v16.0 does not yet officially support TLS v1.2.
 

Resolution

UPDATED: September 10, 2018


MapInfo Pro v17.0.1 contains a fix for this issue. For MapInfo Pro v17.0.0, and prior releases, the following workaround can be used to prevent this error: 

1.    Browse to the following registry key: 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NetFramework\v4.0.30319 
2.    Right-click on the right pane and create a new DWORD (32-bit) Value with Name SchUseStrongCrypto
3.    Ensure that the Value data field is set to 1 and the Base is Hexadecimal. 
4.    Click on OK. 

It is recommended that users request their IT to make the above registry changes.

Environment Details

Product Affected: MapInfo Pro v16.0
Product Feature: Web Services

Downloads

  • No Downloads