VERIFIED SOLUTION i
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Vault indexcheck crashes

Issue

According to the screen shot, indexcheck crashes with the generic windows "indexcheck has stopped working" error.

indexcheck -dbinfo is the command being executed

indexcheck is version 6.0m0p044

vault is version 6.1M1p0188   One of the indexes in the database is using the "new" indexerd database formatCrash

Cause

The version clash was the cause of this error message.  This can happen if someone applies a patch to the core executables of Vault without doing an update to the tools as well.  usually this would not cause an issue, but new functionality to the index was introduced between 6.0 and 6.1, and the old version of the tools didn't know how to handle that condition.

Resolution

UPDATED: September 7, 2017


Updated the vault/server/tools directory so that it was at the same patch level as the rest of the install.

Environment Details

Vault 6.0, 6.1, Windows

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