VERIFIED SOLUTION i

Resolve warning about date format in EngageOne Admin incorrectly reflecting browser localisation

Product Feature: Administration
Versions affected: 3.1.2 (all) and 4.x

 

Issue

If the user imports a template created on English Operating System into German EngageOne, it gives the following error when attempting to enter an effective date in the standard German format (TT.MM.JJJJ):

User-added image




 

Cause

Dialog incorrectly localised so did not reflect the browser language settings.

Resolution

UPDATED: January 11, 2018
Fixed in EngageOne V3.1.2.30902.136 and later and will be included in release 4.4.4 when available.

Flash Player cache needs to be cleared for the update to take effect.

For Internet Explorer, please visit the following URL for instruction on how to do this:

https://pch.custhelp.com/app/answers/detail/a_id/554

For Google Chrome, please visit the following URL for instruction on how to do this:

https://forums.adobe.com/thread/1965223