VERIFIED SOLUTION i

EngageOne Server creating an excessive amount of Generic Error events

Product Feature: Event Monitor / Logging
Versions affected: V3.x prior to 3.1.2.31408.141
 

Issue

Following a failed database connection, the log file contains an excessive amount of generic error events:

ErrorEvent[name=Error,eventType=Error,processType=generic.error

Cause

Delivery failures related to database issues could cause EngageOne® Server to generate a high number of generic error events in the EventMonitor.

Resolution

UPDATED: July 5, 2018
The code for error handling and reporting has been revised to eliminate this error.

This fix applied to builds 3.1.2.31408.141 and later.